
Help & FAQ
Getting started
What is Tiger Shark?
Tiger Shark is a Year 6 SATs practice app covering maths (arithmetic and reasoning), English grammar & punctuation, spelling, reading, and times tables — with games, rewards, and a progress page that shows how practice is going. All questions are original and written for the national curriculum.
Does it need the internet?
No. Once the app is on your device it works completely offline — on the bus, on holiday, anywhere. There are no accounts and nothing to sign in to.
Why does it ask me to turn my device sideways?
The quizzes are designed for landscape so that questions, working space, and answer keys all fit on screen at once without scrolling. Turn the device sideways and the app carries on.
Can more than one child use it?
Yes. Tap the name chip at the top of the home screen to add or switch players. Each player keeps their own progress, fish, and streaks.
Sound and the spelling test
I can't hear the spelling words
The spelling test speaks each word aloud, so sound must be on:
- Turn the media volume up using the volume buttons
- Make sure silent / do-not-disturb mode is off
- Unplug headphones if they aren't being worn
- Use the Test my sound button on the spelling start screen to check
There's also a Can't hear? button during the test with the same checks.
Can I turn the app's sound effects off?
Yes — tap the speaker button on the home screen to switch effects off or on. The spelling test still speaks its words, because it can't work silently.
Progress, fish and streaks
What are fish for?
Fish are earned for correct answers across the whole app. They're a reward and a running tally of effort — the more practice, the bigger the shoal.
What does the Progress page show?
It estimates a SATs-style scaled score from recent practice and shows each topic as Practising, Achieving, or Mastered, so you can see exactly where to spend revision time. Estimates are based on practice in the app — they're a guide, not a prediction.
Why can't I see a predicted SATs score yet?
The prediction needs enough evidence to be fair. A score appears once your child has answered enough questions across a wide enough range of topics — a handful of answers in one corner of maths isn't enough to say anything meaningful. Keep practising and the score will appear on the Progress page, then sharpen as more questions are answered.
Is the predicted SATs score accurate?
Treat it as a guide, not a promise. Our questions are written from national curriculum requirements and the style of previous SATs papers, and the prediction reflects how your child performs on them. But the SATs change every year — new questions, shifting difficulty — so no app can know exactly what the next paper holds. The most useful signal is the trend: if the score is climbing, the practice is working.
How do I reset progress?
Progress lives only on your device. To start fresh, clear the app's stored data in your device settings (or uninstall and reinstall). This removes all players and cannot be undone.
Questions and content
I think a question or answer is wrong
Please tell us! Email [email protected] with the subject of the question and roughly what it said, and we'll check it against the curriculum and fix it.
Is my child's data safe?
Yes — because there isn't any. No accounts, no tracking, no ads, and nothing ever leaves the device. Read the full Privacy Policy.
Contact
Website: www.tigersharkeducation.co.uk
Email: [email protected]
We're a small team (of one!) but we read everything.